Service Desk Technician

Company: TEKsystems
Location: Milwaukee
Posted on: February 22, 2021

Job Description:

Top Skills Details:Service Desk experience (1-3 years)Windows 10 and Office 365 Experience Mobile device supportTicketing Systems Experience- Preferably Service NowDescription:This company is looking for a service desk individual with 1-3 years experience. They currently have a team on service desk individuals and have a need to join the team. Some of the responsibilities are as follows :Support of computer hardware, software and applications. Support of mobile devices, including iPhones, iPads and Android devices. Maintain service level agreements. Communicate technical solutions to end users. Provide one-on-one training for end users. Appropriately determine when to escalate to the next level of support.Skills:A+ , Service Desk , helpdesk , troubleshoot , support, o365, ms suite, servicenowAdditional Skills & Qualifications:This individual needs to have great communication and work well within a team setting. Critical thinking ability is necessary along with great soft skills.


About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: TEKsystems, Milwaukee , Service Desk Technician, Professions , Milwaukee, Wisconsin