Help Desk Analyst I
Company: Robert Half
Location: Franklin
Posted on: February 23, 2021
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Job Description:
Description Robert Half Technology has an immediate need for a
Help Desk Analyst. As a Help Desk Analyst, you will be a creative
problem solver who enjoys working in a dynamic and rapidly-changing
work environment. Due to this Help Desk Analyst role having a large
amount of visibility within the company, you will have the
opportunity to make a positive impact on the department and
organization. This Help Desk Analyst role is based in the Franklin,
Wisconsin area and is a long-term temporary
opportunity.Responsibilities- Pinpoint recurring technical issues
and present solutions to address the root of the problems-
Independently investigate and implement solutions to technical
issues - Correspond and follow up on technical help tickets
submitted via phone, email, and walk-ups- Provide IT assistance for
operating systems, productivity software, and a variety of other
software applications used internally Requirements - IT support
ticketing system experience desired- Comprehension of basic
networking concepts- Strong problem solving and analytical skills-
1+ years of prior experience- Adeptness in Troubleshoot Hardware-
Active Directory experience desired- Strong familiarity with
Hardware Troubleshooting- PC Hardware experience highly desired-
Knowledge of Hardware Installation- Laptop Hardware experience
preferred- User administration and bug fixing in a client-server
environment- Background in installing and configuring operating
systems, networked and local printers, and business applications
Robert Half Technology matches IT professionals with remote or
on-site jobs on a temporary, project or full-time basis. From roles
in software and applications to IT infrastructure and operations,
we provide you unparalleled access to exciting career
opportunities.Our experienced staffing professionals can promote
you to employers and advocate on your behalf. We provide access to
top jobs, competitive compensation and benefits, and free online
training. For more opportunities, get the Robert Half app and
receive instant notifications when our AI matches you with
jobs.When you work with us, you're working with the best. Robert
Half has been recognized as one of FORTUNE's "Most Admired
Companies" every year since 1998 and was named to Forbes' inaugural
list of America's Best Temporary Staffing Firms.Questions? Call
your local office at All applicants applying for U.S. job openings
must be authorized to work in the United States. Benefits are
available to temporary professionals. Visit for more information.
2020 Robert Half Technology. An Equal Opportunity Employer.
M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing
to Robert Half's Terms of Use ( ). - provided by Dice
Keywords: Robert Half, Milwaukee , Help Desk Analyst I, Professions , Franklin, Wisconsin
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