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Senior CRM Consultant

Company: Acxiom
Location: Milwaukee
Posted on: July 14, 2019

Job Description:

Location: Customer on-site at Harley-Davidson Juneau Avenue (Milwaukee) location

What a Senior CRM Consultant will do:

  • Works with Business and IT stakeholders to assist in technology initiatives within large accounts.
  • Responsible for providing Advanced Analytics guidance and CRM design lifecycle support for needs across specific projects in a distributed environment.
  • Gather stakeholder requirements and transform the information into a logical process flow. Ensure the solution design fulfils functional and technical requirements.
  • Provides thought leadership in Data Management, assisting clients with analytical decision making, analyzing and presenting trends & insights, collaborating with business analysts and architects, and optimizing data driven solutions.
  • For Implementations, ensures solution incorporates clients' and Acxiom's overall business strategy and technical vision. Engages in all solution communications with client and evangelizes Acxiom solutions in appropriate client forums.
  • For existing clients, activities will be focused on client consulting for proposed changes, process improvements, issues or research of client data inquiries. The CRM Consultant will produce clear, simple, and compelling communication verbally, in presentations and data products.

    What you will need:

    • Degree in Information Technology or related discipline. Advanced degree preferred.
    • Relevant industry certifications a plus.
    • A minimum of 10+ years of overall Information technology experience
    • Overall 5+ years of experience as a Solutions architect and/or a Technology consultant.
    • Experience with CRM design and implementation lifecycles.
    • A minimum of 3 years of experience with defining, designing, and executing complex transformation projects.
    • Significant experience with Oracle/MSSQL in an Analytics environment.
    • Experience in OLAP or similar Data mining/BI environments involving multi-dimensional querying and cubes.Required Skills:
    • Hands-on experience in PL/SQL & SAP Business Objects (can be substituted for experience with other BI and reporting tools)
    • Knowledge of Predictive & Prescriptive Analytics – ability to interpret & analyze data and predict future outcomes and trends
    • Practical experience using data trend analysis to identify key data segments and marketing effectiveness
    • Experience with Relational Database architecture and modeling. Knowledge of NoSQL & Hadoop a plus.
    • Ability to communicate complex analytical information clearly to a range of stakeholders
    • Ability to work on-site at Harley-Davidson Juneau Avenue (Milwaukee) location

      What will set you apart:

      • Experience with Data Virtualization and MDM
      • Knowledge of Data warehouse design
      • Experience with Business Process Re-engineering initiatives.
      • Understanding of complex Enterprise Design Patterns.
      • Understanding of Big data integration patterns and technologies.
      • Constant drive to upgrade knowledge and skills.
      • Proficiency in chronicling standards and processes through superior technical writing skills.
      • Familiarity with applied Agile methodologies and iterative development (SCRUM) practices
      • Ability to multitask across several projects in parallel
      • Ability to analyze connectivity between business problems and technical capabilities. #GD17

        Primary Location City/State:Customer Site - Milwauke, WisconsinAdditional Locations (if applicable):

        Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status.

Keywords: Acxiom, Milwaukee , Senior CRM Consultant, Professions , Milwaukee, Wisconsin

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