Bilingual Laundry Attendant
Company: Speed Queen North Ave
Location: Chicago
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Purpose: Under the direction of
the Assistant Store Manager or Store Manager on duty, the Customer
Service Representative is responsible for the daily duties in
maintaining high levels of customer service through offering a
clean, safe, and friendly store. Position Responsibilities:
Primary: Customer Service and Satisfaction : Assists customers with
the use of payment systems, machine selection and operation, retail
purchases, and wash/dry/fold orders; handles customer
questions/concerns and informs Assistant Store Manager or Store
Manager, as needed. Reports to work in a neat and clean manner and
wears appropriate uniform. Store Safety and Security : Maintains a
safe environment inside and outside of the store by following
proper security procedures and prioritizing employee and customer
safety. Store Cleanliness and Upkeep : Ensures that the highest
level of cleanliness is maintained inside and outside of the store
at all times; follows proper cleaning routines and documents
completion. Building and Equipment Maintenance : Documents
equipment and building maintenance issues appropriately, escalating
unsafe situations to the Assistant Store Manager or Store Manager
on duty. Retail : Maintains a good visual presentation of retail
products at all times; maintain a thorough understanding of retail
products and educate the customer; accurately process sales and
encourage customers to purchase additional items. Wash/Dry/Fold :
Provides a consistent quality product to the customer by choosing
the appropriate equipment for clothing and completing the order
with care; completes logs accurately. Addresses customer concerns
and issues in a timely and satisfactory manner; immediately informs
Assistant Store Manager or Store Manager on duty of any claims.
Policies and Procedures : Ensure that all company policies and
procedures are followed at all times. All other duties, as
assigned. Position Qualifications:Knowledge/Experience: Knowledge
of commercial laundry products and payment systems is a plus, but
is not required. Skills and Abilities: Communicate effectively and
be able to work with individuals from diverse backgrounds. Ability
to manage multiple tasks at one time. Build strong customer
relationships quickly. Basic computer skills. Able to work a
flexible work schedule, including nights and weekends. Education:
High School Diploma/GED. Physical Requirements: Position involves
standing for long periods of time, manual dexterity, stooping,
bending, and lifting. Additional Information: Position Title:
Customer Service Representative Department: Laundry Stores Reports
To (Title): Store Manager Review Date: July 2018 FLSA Status:
Non-Exempt Location: Varies
Keywords: Speed Queen North Ave, Milwaukee , Bilingual Laundry Attendant, Retail - All , Chicago, Wisconsin
