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Front Desk Agent

Company: Country Inns & Suites
Location: Germantown
Posted on: November 26, 2022

Job Description:

Country Inn & Suites by Radisson is seeking a candidate to join our Front Desk team. Flexible hours and competitive pay with opportunity for advancement. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and paymentsJob Types: Full-time, Part-timePay: $14.00 - $16.00 per hourBenefits: 401(k) Health insuranceSchedule: 8 hour shift Weekend availabilityExperience: Hotel experience: 1 year (Preferred)Work Location: One location

Keywords: Country Inns & Suites, Milwaukee , Front Desk Agent, Sales , Germantown, Wisconsin

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