Inside Sales Associate
Company: US11345-AIRGAS Airgas USA, LLC
Location: Appleton
Posted on: May 6, 2024
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Job Description:
R10043490 Inside Sales Associate (Open)
Location:
Appleton, WI - Filling industrial
How will you CONTRIBUTE and GROW?
The Inside Sales Associate position sells medical, industrial and
specialty gases, welding equipment and hard goods and tools to
customers. This position responds to inquiries or concerns from
either walk-in customers or those customers that call in. The
Inside Sales Associate provides additional warehouse support as
needed.
In particular, you will:
- Takes a lead role in identifying, analyzing and solving service
issues.
- Establishes and maintains clear and consistent lines of
communication with internal departments and external customers.
- Works closely with local Branch managers to assist in customer
management through retail store locations within assigned
geographical area
- Enters sales & quote data into the computer and researches
information for customers using the computer system.
- Receives payment for merchandise or services sold and enters sale
into the computer.
- Develops and maintains positive work habits that are conducive to
sales and profitability growth, including:
- Strategizing daily with assigned Account Managers.
- Achieving department goals on phone time, outbound calls, and
other KPI's.
Responds to and solves customer complaints by deploying the
necessary company resources
- Works with Accounts Receivable personnel in solving collections
issues and achieving Days Sales Outstanding (DSO) goals.
- Takes a lead role in identifying, analyzing and solving service
issues.
- Follows all safety procedures. Uses established safety procedures
for cylinder handling during exchanges and storage of
cylinders.
- Other duties/projects as may be assigned.
________________________
Are you a MATCH?
- HS Diploma or equivalent required. Associate's or Bachelor's
degree preferred.
- SAP or other inventory system experience preferred.
- Experience with Google Suite and/or Microsoft Office applications
preferred
- Excellent customer service skills.
- Ability to work independently and under some pressure to meet
deadlines.
- Demonstrates a clear and effective speaking manner for the
purpose of explaining information to customers and employees.
- Lives by Airgas safety programs, OSHA, and all related rules,
regulations, procedures which are applicable to this position's
responsibilities
_________________________
Your differences enhance our performance
At Airgas, we are committed to building a diverse and inclusive
workplace that embraces the diversity of our employees, our
customers, patients, community stakeholders and cultures across the
world.
We welcome and consider applications from all qualified applicants,
regardless of their race, gender, sexual orientation, religion,
disability or any other protected characteristic. We strongly
believe a diverse organization opens up opportunities for people to
express their talent, both individually and collectively and it
helps foster our ability to innovate by living our fundamentals,
acting for our success and creating an engaging environment in a
changing world.
_________________________
Equal Employment Opportunity Information
We are an equal opportunity employer. We evaluate qualified
applicants without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, veteran
status, or any other protected characteristic.
Please click here to view the EEO Know Your Rights poster and here
to view the Pay Transparency Nondiscrimination poster. Airgas, an
Air Liquide Company invites any applicant and/or employee to review
the Company's written Affirmative Action Plan or Policy Statement.
This plan or policy statement is available for inspection upon
request.
Airgas, an Air Liquide Company and its group of companies does not
discriminate against qualified applicants with disabilities and is
committed to providing reasonable accommodations to the known
disabilities of such individuals so as to ensure equal access to
benefits and privileges of employment. If you are an individual
with a disability and would like to request a reasonable
accommodation as part of the employment selection process, please
contact us by email at us-accommodationrequest@airgas.com .
_________________________
California Privacy Notice
Keywords: US11345-AIRGAS Airgas USA, LLC, Milwaukee , Inside Sales Associate, Sales , Appleton, Wisconsin
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