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Customer Service Representative

Company: Badger Meter
Location: Milwaukee
Posted on: June 14, 2019

Job Description:

JOB TITLE: Customer Service Representative

LOCATION:Milwaukee, WI

STATUS:Full time

JOB OVERVIEW:

Are you looking to join a dynamic team where you have the autonomy and challenge that lets you learn and grow your career? Are you energized when you know that your contributions matter and make a difference in business success? If yes, then Badger Meter may be a great place for you!

Badger Meter is seeking a Customer Service Representative to work in our Milwaukee location. The hours of this position are 8:30AM-5:00PM. For more than 110 years, Badger Meter has provided strong, stable financial growth, in turn providing employees with the opportunity to build long, successful careers. As a leading manufacturer of flow measurement technology, Badger Meter offers many opportunities to measure what matters in protecting the world s water and other precious resources. Our company is large enough to continually drive market innovation, all while we maintain a collaborative and flexible working atmosphere.

The Customer Service Representative is responsible for performing customer related activities as part of a collaborative team. This candidate must perform all activities in a timely, accurate and professional manner, and must be well organized and able to prioritize multiple projects. This position requires the ability to translate between the customers and internal departments and systems, while recognizing the requirements and nuances of each. The candidate is expected to provide the following services under limited supervision and acting on their own initiative:

* Research and respond to customer inquiries via telephone, e-mail, fax, or in person

* Customer education, proposal generation, contract review, and order processing

* Assist in solving customer problems until resolved

* Maintain Customer Management system

* Routinely provide preliminary product and application information to customers

* Review, analyze, and interpret requests for pricing and sales orders for both domestic and international products

* Prepare and process necessary documentation to assure customer orders are accurately processed

* Provide feedback to management on issues and opportunities to reduce redundancy, improve efficiencies, and improve accuracy internally and externally

MINIMUM REQUIREMENTS:

* Associate s Degree from a two-year college or technical school, or comparable experience

* Intermediate computer/technical skills in Microsoft products, Oracle, Salesforce and Big-Machines preferred

* 5+ years of relevant experience

* Demonstrated technical aptitude and positive disposition

Equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the EEO is the Law poster supplement at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Badger Meter is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Keywords: Badger Meter, Milwaukee , Customer Service Representative, Sales , Milwaukee, Wisconsin

Click here to apply!

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